FREQUENTLY ASKED QUESTIONS

HOW DO I PLACE AN ORDER?

When placing an order please send us a message on Facebook or Instagram or email us at BitefullBliss@gmail.com, kindly include your event date and what you are interested in ordering and I will respond to you within 24 hours. Send us a picture of what you would like, we will do our best to make something similar or come up with a design that fits your theme.

HOW LONG DO YOUR ITEMS LAST?

Our desserts are made from scratch and do not have the shelf life like prepackaged items, that contain tons of preservatives. Most items must be consumed within a week, if you have any questions send us a message.

Keep your desserts out of direct sunlight or area of high heat as they do have the potential to melt and spoil.

WHY DO YOUR BAKED GOODS COST MORE THAN THE GROCERY STORE?

All the items on our menu are made from scratch. I do not start with a boxed mix and doctor it up. Next taste is super important so I use the best quality ingredients like real sweet cream butter. You can be assured that you are receiving a quality made baked good that is free from the fillers and preservatives found in grocery store baked goods. last but not least freshness is a priority. We do not sell anything that has been sitting in a freezer.

DO YOU MAKE VEGAN OR GLUTEN FREE?

At this time, we do not make vegan or gluten free items.

ARE YOUR DESSERTS ALLERGEN FREE?

Please let us know before placing your order if you have any food allergies.

As most of our items do not contain nuts, all items are prepared on shared equipment that processes milk, eggs, wheat and other allergens. We do not guarantee that items which do not contain certain allergens have not had contact with those allergens.

DO YOU DELIVER?

YES! We offer delivery service in parts of Long Island & Queens. We do have a minimum order amount of $50 to qualify for delivery service.

DO YOU OFFER SHIPPING?

Unfortunately we do not, to ensure freshness and to refrain from damaged goods. We only hand deliver locally and offer the option to pick up.

CANCELLATIONS & POSTPONEMENTS

All sales are final. All orders take time and preparation, supplies are ordered in advance and cannot be returned.  

If your event has been paid in full, a 50% refund may be given if cancelled 10 days or prior to the due date.

If your event is postponed, and your order has not been been started, we will gladly be able to postpone your order based upon new date availability.

If your order is in fulfillment and been started, your order cannot be cancelled and you will not be able to receive a refund.